Frequently Asked Questions

Everything you need to know about your VALLON experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US, while international orders can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What materials do you use for your premium collections?

VALLON is committed to quality. We use sustainably sourced organic cotton, recycled polyester, and high-grade Italian leather to ensure durability and style.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.